Job Description
Join Metro Retail Group's flagship team in Manhattan as a Weekend Customer Experience Specialist! We're seeking energetic professionals to deliver exceptional service during our peak weekend shopping hours. This role offers competitive compensation, flexible scheduling, and opportunities for advancement in one of NYC's most dynamic retail environments.
Why Join Us? • Premium weekend shift premiums • Employee discount program • Professional development training • Collaborative team culture
Responsibilities
- Deliver personalized customer consultations and product demonstrations
- Process transactions efficiently while maintaining accuracy
- Manage inventory and visual merchandising standards
- Resolve customer inquiries with professionalism and empathy
- Collaborate with weekend team to achieve sales targets
- Operate POS systems and digital engagement tools
- Support store operations during high-traffic weekend periods
Qualifications
- Minimum 1 year retail or customer service experience
- Availability for weekend shifts (Sat/Sun 10am-8pm)
- Strong communication and interpersonal skills
- Proficiency with point-of-sale systems
- Ability to work in fast-paced environments
- Basic math and inventory management skills
- Positive attitude and problem-solving mindset
- High school diploma or equivalent required