Job Description
Join Charlotte's premier retail destination as a Weekend Customer Experience Specialist! We're seeking dynamic individuals to elevate our weekend operations while delivering exceptional service to our discerning clientele. This role combines sales expertise with operational excellence in a fast-paced environment where your weekend schedule allows for work-life balance. Enjoy competitive compensation, premium employee discounts, and opportunities for advancement within our growing organization.
Responsibilities
- Deliver personalized customer experiences across all touchpoints in-store and digital channels
- Execute weekend inventory management including stock replenishment and visual merchandising
- Process transactions accurately while maintaining cash handling compliance
- Resolve customer inquiries with solutions-oriented approach and product expertise
- Collaborate with weekend team to maintain impeccable store presentation
- Support promotional events and weekend sales initiatives
- Document customer feedback and operational insights for continuous improvement
Qualifications
- Minimum 1 year retail or customer service experience
- Weekend availability mandatory (Saturday/Sunday shifts)
- Proficiency with POS systems and inventory management software
- Exceptional communication and conflict resolution skills
- Ability to work efficiently in high-traffic environments
- Valid driver's license for occasional store errands
- Basic math aptitude for cash handling and inventory tasks
- Professional appearance and polished demeanor