Job Description
Join our dynamic team as a Weekend Customer Experience Specialist at Urban Retail Group! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. This role offers the perfect work-life balance with Saturday/Sunday shifts while being part of a forward-thinking retail environment.
As a cornerstone of our weekend operations, you'll create memorable shopping experiences while maintaining our high standards of excellence. Enjoy competitive pay, flexible scheduling, and opportunities for growth in one of Philadelphia's most vibrant retail districts.
Responsibilities
- Deliver outstanding customer service across all touchpoints during weekend shifts
- Process transactions accurately while maintaining cash handling protocols
- Execute visual merchandising standards to create inviting store environments
- Resolve customer inquiries with professionalism and product expertise
- Collaborate with weekend team members to achieve sales targets
- Conduct inventory audits and stock replenishment during off-peak hours
- Operate POS systems and maintain digital customer records
Qualifications
- Minimum 1 year retail or customer service experience
- Weekend availability (Saturday/Sunday 10AM-6PM) required
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced weekend environments
- Basic proficiency with POS systems and digital tools
- High school diploma or equivalent required
- Knowledge of Philadelphia retail landscape preferred