Job Description
Join our vibrant Seattle team as a Weekend Customer Experience Specialist! Perfect for students, artists, and night owls, this role combines your passion for retail with flexible weekend hours. As the first point of contact for our style-conscious customers, you'll create memorable shopping experiences while supporting our iconic Pike Place store operations. Enjoy competitive pay, employee discounts, and a dynamic work environment where creativity meets commerce.
What We Offer:
- Weekend-only schedule (Sat-Sun, 10am-6pm)
- Competitive hourly wage + performance incentives
- 40% employee discount on all Urban Outfitters brands
- Health benefits for part-time employees (20+ hrs/week)
- Opportunities for advancement to full-time roles
Responsibilities
- Deliver exceptional customer service through personalized styling advice and product knowledge
- Process transactions accurately using POS systems while maintaining visual merchandising standards
- Execute floor resets and seasonal displays to drive sales and engagement
- Collaborate with weekend staff to achieve daily sales targets and inventory goals
- Handle customer inquiries via phone, email, and social media channels
- Maintain store cleanliness and safety protocols during peak weekend traffic
- Participate in weekend inventory counts and stock replenishment activities
Qualifications
- Previous retail or customer service experience preferred
- Availability to work all weekend shifts (Saturday/Sunday 10am-6pm)
- Strong communication skills and passion for fashion/lifestyle products
- Ability to stand for extended periods and lift up to 25 lbs
- Proficiency with point-of-sale systems and basic tech tools
- Positive attitude and adaptability to fast-paced environments
- Must be authorized to work in the United States