Job Description
Join our vibrant team as a Weekend Customer Experience Specialist at Urban Retail Group! We're seeking energetic professionals to deliver exceptional service during peak weekend hours at our flagship Seattle location. This role offers flexible scheduling while providing crucial support to our high-end retail operations. Enjoy competitive pay, comprehensive training, and a dynamic work environment in the heart of downtown Seattle.
Responsibilities
- Deliver premium customer service through personalized assistance and product knowledge
- Manage weekend inventory operations including stock replenishment and cycle counts
- Process transactions efficiently while maintaining visual merchandising standards
- Resolve customer inquiries with professionalism and solution-oriented approaches
- Collaborate with cross-functional teams during weekend peak hours
- Execute loss prevention protocols to safeguard store assets
- Maintain immaculate store presentation and cleanliness standards
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Exceptional communication and interpersonal skills
- Ability to work independently and in fast-paced environments
- Strong attention to detail and organizational abilities
- Flexible weekend availability (Saturday/Sunday shifts)
- Basic proficiency with POS systems and inventory software
- Valid Washington State driver's license (for occasional deliveries)
- High school diploma or equivalent required