Job Description
We are urgently hiring for a skilled Part-Time Technical Specialist to join our innovative team in New York. If you are looking for an immediate start and want to contribute to cutting-edge projects, this opportunity is for you.
Our company values flexibility and talent. We are seeking a dedicated professional to handle critical technical tasks and support our growing operations.
Responsibilities
- Provide Tier 2 technical support to internal staff and external clients via phone and email.
- Perform routine system maintenance, security patches, and software updates.
- Diagnose and resolve complex hardware and network connectivity issues.
- Document technical procedures, troubleshooting steps, and knowledge base articles.
- Collaborate with the full-time engineering team on agile development tasks and testing.
- Assist in the migration of legacy data to our new cloud infrastructure.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years of experience in technical support or system administration.
- Proficiency in HTML, CSS, JavaScript, and Python.
- Strong understanding of network protocols and database management.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate complex technical concepts to non-technical stakeholders.