Job Description
Immediate Opening for IT Support Specialist in Columbus, OH! Join our dynamic team at TechFlow Solutions Inc. where innovation meets opportunity. We're experiencing rapid growth and need talented professionals to join us immediately. This role offers competitive compensation, comprehensive benefits, and a chance to make real impact in a fast-paced environment. Don't miss this urgent opportunity to advance your career with an industry leader.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Manage and maintain company IT infrastructure including servers and cloud systems
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams to resolve complex technical challenges
- Implement cybersecurity best practices and conduct security audits
Qualifications
- Associate's degree in IT or equivalent certification (CompTIA A+, Network+)
- 3+ years of experience in IT support or helpdesk environments
- Proficiency in Windows OS, Active Directory, and cloud platforms (AWS/Azure)
- Strong diagnostic and problem-solving abilities
- Excellent written and verbal communication skills
- Experience with ticketing systems (ServiceNow, Jira)
- Ability to work flexible hours including occasional weekends