Job Description
Join our dynamic team as a Foreigner-Friendly IT Support Specialist in Laredo, TX! We're urgently seeking multilingual professionals to provide exceptional technical support to our diverse clientele. Enjoy competitive pay, comprehensive benefits, and a welcoming workplace culture that values international talent. Visa sponsorship available for qualified candidates.
Why Apply? • Multilingual team environment • Career growth opportunities • Health insurance & retirement plans • Paid training programs • Flexible scheduling options
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Install, configure, and troubleshoot computer systems and networks
- Train users on technology applications and best practices
- Document technical procedures and maintain accurate records
- Collaborate with global team members across multiple time zones
- Ensure data security compliance and system backups
- Assist with IT inventory management and procurement
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years technical support experience
- Proficiency in English and one additional language (Spanish preferred)
- CompTIA A+/Network+ certification or equivalent
- Experience with Windows/macOS/Linux environments
- Valid work authorization (visa sponsorship available)
- Strong problem-solving and communication skills
- Ability to work flexible hours including weekends