Job Description
Join our dynamic team in Houston and enjoy the financial flexibility of weekly pay! PrimeStaff Solutions is urgently hiring motivated Customer Service Specialists to deliver exceptional client experiences. This full-time role offers competitive compensation, comprehensive benefits, and rapid advancement opportunities in a supportive environment. If you're passionate about problem-solving and thrive in fast-paced settings, apply today to start your career with us!
Responsibilities
- Handle 50+ customer inquiries daily via phone, email, and chat
- Resolve billing and technical issues with 95% customer satisfaction
- Document all interactions in CRM systems with 100% accuracy
- Collaborate with technical teams to escalate complex cases
- Meet weekly productivity targets while maintaining service quality
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or call center experience
- Proficiency with Zendesk and Salesforce platforms
- Exceptional verbal/written communication skills
- Ability to multitask in high-pressure situations
- Flexible availability including evenings and weekends
- Valid US work authorization required