Job Description
Join our dynamic team at Global Solutions Group! We're urgently seeking motivated individuals for immediate part-time customer service positions in San Francisco, IL. Enjoy flexible hours, competitive pay, and a supportive environment where your contribution makes a real impact. Perfect for students, professionals, or anyone seeking supplemental income. Apply today – positions fill fast!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Meet daily performance and satisfaction targets
- Participate in ongoing training programs
- Uphold company standards for professionalism and empathy
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM tools
- Ability to work evenings/weekends (20-30 hrs/week)
- Positive attitude and resilience under pressure
- Valid work authorization and reliable internet
- Background check clearance required