Job Description
Join our dynamic team at Miami Hospitality Group! We're urgently seeking enthusiastic Customer Service Specialists with no degree required. Perfect for foreigners seeking stable employment in the vibrant heart of Miami. Enjoy competitive pay, comprehensive training, and a supportive multicultural environment. No prior experience necessary – we value attitude and eagerness to learn!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and maintain accurate client records
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training sessions
- Support cross-functional projects as assigned
Qualifications
- No college degree required – all backgrounds welcome!
- Fluent English communication skills (written/spoken)
- Basic computer proficiency (Microsoft Office, email)
- Strong problem-solving abilities
- Positive attitude and willingness to learn
- Ability to work flexible shifts (including weekends)
- Valid work authorization for USA employment
- Spanish language skills a plus