Job Description
We're urgently hiring an IT Support Specialist to join our dynamic team in Colorado Springs! This immediate start role is perfect for tech-savvy professionals who thrive in fast-paced environments. If you're ready to make an impact from day one, apply now to join our innovative tech company.
Why join us? Competitive salary, comprehensive benefits package, and a chance to work with cutting-edge technology. We offer flexible schedules and remote work options to support your work-life balance.
Responsibilities
- Provide immediate technical support for hardware/software issues across 150+ employees
- Manage network infrastructure, including firewalls and VPN systems
- Implement cybersecurity protocols and conduct regular audits
- Deploy and maintain cloud-based solutions (AWS/Azure)
- Create and update technical documentation for IT procedures
- Collaborate with vendors for hardware/software procurement
- Train staff on new technology implementations
Qualifications
- 3+ years of IT support experience with Windows/macOS environments
- CompTIA Security+ or Network+ certification required
- Proficiency in Active Directory, SCCM, and PowerShell scripting
- Strong problem-solving skills with ability to prioritize critical issues
- Experience with ticketing systems (ServiceNow/Jira)
- Valid Colorado driver's license for occasional site visits
- Ability to work flexible hours including on-call rotation