Job Description
We are urgently hiring motivated individuals to join our team in Oklahoma City. If you are looking for a flexible part-time role with an immediate start date, this is the perfect opportunity for you.
At Apex Digital Solutions, we pride ourselves on innovation and customer satisfaction. You will be working in a modern, collaborative environment that values your contribution and offers growth potential.
Responsibilities
- Provide exceptional technical support to clients via email and live chat.
- Assist in troubleshooting software and hardware issues.
- Maintain accurate records of customer interactions and issues.
- Collaborate with the development team to identify and resolve bugs.
- Conduct training sessions for new team members.
- Update and manage the company knowledge base.
Qualifications
- High school diploma or equivalent (Associate's degree preferred).
- Previous experience in a customer service or technical support role.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Ability to work independently and manage time effectively.