Job Description
Join our dynamic team at TechSolutions Inc. with an immediate start opportunity for an IT Support Specialist in Philadelphia! We're urgently hiring motivated professionals to join our fast-paced environment. This full-time role offers competitive compensation, comprehensive benefits, and the chance to make an immediate impact. If you're ready to hit the ground running and excel in a challenging tech environment, apply now!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues
- Deploy and manage cloud infrastructure solutions (AWS/Azure)
- Implement cybersecurity protocols and maintain data security compliance
- Collaborate with cross-functional teams on IT projects and system upgrades
- Document technical procedures and maintain knowledge base
- Monitor system performance and proactively address potential issues
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Security+ and/or AWS Certified Solutions Architect certification
- Expertise in Windows Server administration and Active Directory
- Strong knowledge of network infrastructure (TCP/IP, DNS, DHCP)
- Experience with virtualization technologies (VMware/Hyper-V)
- Excellent troubleshooting and problem-solving skills
- Ability to work independently and manage multiple priorities