Job Description
Join Omaha's fastest-growing tech firm as a Senior IT Support Specialist! No degree required – we value real-world expertise over formal education. Earn top-tier compensation while solving complex technical challenges for Fortune 500 clients. Enjoy hybrid work, comprehensive benefits, and career advancement opportunities. If you're passionate about technology and want to build a lucrative career without student debt, this is your moment.
Responsibilities
- Manage enterprise-level hardware/software deployments and troubleshooting
- Provide Tier 3 support for network infrastructure and cloud systems
- Lead security protocols and vulnerability assessments
- Train junior staff on IT best practices
- Collaborate with cross-functional teams on system integrations
- Document technical procedures and create knowledge base articles
Qualifications
- 5+ years in IT support or systems administration
- CompTIA Network+/Security+ or equivalent certifications
- Expertise in Windows Server, Active Directory, and cloud platforms
- Strong problem-solving and communication skills
- Experience with enterprise networking (Cisco/Juniper)
- Ability to work independently under tight deadlines