Job Description
Join our dynamic team at TechFlow Solutions Inc. and kickstart your career immediately! We're urgently hiring for a Senior IT Support Specialist position in our Houston office. This is your chance to work with cutting-edge technology while making a real impact. Enjoy competitive compensation, flexible scheduling, and comprehensive benefits. Apply today and start your new adventure tomorrow!
Responsibilities
- Provide advanced technical support for hardware, software, and network infrastructure
- Implement and maintain cybersecurity protocols across systems
- Collaborate with cross-functional teams to resolve complex technical issues
- Document IT procedures and maintain accurate system documentation
- Train staff on new technologies and best practices
- Monitor system performance and proactively address potential issues
- Manage cloud services and hybrid environments
Qualifications
- Bachelor's degree in IT, Computer Science, or related field
- 5+ years of experience in IT support or system administration
- Expert knowledge of Windows Server, Active Directory, and Azure
- CompTIA Security+ and/or CCNA certification required
- Experience with virtualization technologies (VMware/Hyper-V)
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision