Job Description
Join our elite hospitality team in Atlanta as a Seasonal Hotel Guest Services Representative with H2B visa sponsorship! This premium full-time role offers international candidates the unique opportunity to work in one of America's most vibrant cities while gaining valuable U.S. work experience. Our award-winning downtown hotel provides exceptional service to global travelers, and we're seeking dedicated professionals to elevate our guest experience during peak season.
Why Work With Us? Enjoy competitive wages, comprehensive training, and a multicultural work environment. We pride ourselves on professional development and offer career advancement opportunities for high-performing seasonal staff. H2B visa sponsorship is provided for qualified international candidates, making this your gateway to professional growth in the U.S. hospitality industry.
Responsibilities
- Deliver exceptional guest experiences through personalized check-in/check-out services
- Manage reservations and optimize room allocation using property management systems
- Resolve guest inquiries and complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial documentation
- Assist with concierge services and local area recommendations
- Uphold brand standards through meticulous attention to detail
Qualifications
- Minimum 1 year customer service or hospitality experience
- Fluent English communication skills (verbal/written)
- Basic computer proficiency with reservation systems
- Ability to work flexible shifts including nights/weekends
- Valid passport and H2B visa eligibility (international candidates only)
- Strong problem-solving and conflict resolution abilities
- Professional appearance and positive attitude
- Must complete pre-employment background check