Job Description
Join our award-winning downtown Chicago hotel as a Seasonal Front Desk Agent! We're seeking energetic professionals to provide exceptional guest experiences during our peak season. This full-time position offers H2B visa sponsorship for qualified international candidates. Enjoy competitive pay, comprehensive training, and the opportunity to work in one of America's most vibrant cities.
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments using hotel management systems
- Resolve guest inquiries and complaints with professionalism
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards for service excellence
- Assist with concierge services and local recommendations
Qualifications
- Valid H2B visa sponsorship eligibility
- High school diploma or equivalent
- Basic computer proficiency and POS system experience
- Exceptional communication and customer service skills
- Ability to work flexible shifts including weekends/holidays
- Previous hospitality experience preferred
- Fluent in English (additional languages a plus)
- Authorized to work in the United States