Job Description
Join our award-winning team at Sunstone Resorts & Spas this season! We're seeking dynamic hospitality professionals to deliver exceptional guest experiences during Albuquerque's peak tourism period. As a Seasonal Hospitality Associate, you'll be the heart of our operations, creating memorable stays for international and domestic guests while gaining valuable H2B visa sponsorship opportunities. Enjoy competitive pay, comprehensive training, and a vibrant work environment in the heart of New Mexico's cultural capital.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and dining operations
- Process check-ins/out efficiently while maintaining accurate reservation records
- Assist with event coordination and guest activity planning
- Resolve guest inquiries and concerns promptly with professionalism
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety and hygiene protocols in accordance with brand standards
Qualifications
- Valid H2B visa eligibility or willingness to apply for sponsorship
- Previous hospitality or customer service experience preferred
- Strong communication skills in English; bilingual a plus
- Ability to work flexible hours including weekends and holidays
- Basic computer proficiency with reservation systems
- Positive attitude and commitment to guest satisfaction
- Must be available for full-time seasonal commitment (May-September)