Job Description
Join Boston's premier luxury retail destination where style meets sophistication! Urban Retail Collective is seeking passionate Sales Associates to elevate our customer experience in the heart of Back Bay. As a brand ambassador, you'll drive sales while building genuine connections with discerning clientele. Enjoy competitive compensation, generous product discounts, and career advancement in an award-winning retail environment. Perfect for charismatic individuals who thrive in fast-paced, high-end settings.
Responsibilities
- Deliver exceptional customer service through personalized consultations and product demonstrations
- Drive sales achievement by exceeding daily/monthly targets through upselling and cross-selling
- Execute visual merchandising standards to maintain premium store aesthetics
- Process transactions accurately using POS systems while maintaining cash drawer integrity
- Build and maintain client relationships through CRM follow-ups and loyalty programs
- Collaborate with team members to ensure seamless store operations and inventory accuracy
- Participate in product training to maintain deep knowledge of luxury merchandise
Qualifications
- Minimum 2 years luxury retail or high-end sales experience
- Proven track record of exceeding sales targets in customer-facing roles
- Exceptional communication and interpersonal skills with polished presentation
- Proficiency with POS systems and retail management software
- Ability to work flexible schedules including nights, weekends, and holidays
- Strong problem-solving skills with a customer-first mindset
- Valid Massachusetts driver's license (for occasional off-site client appointments)