Job Description
Join Urban Retail Collective's flagship store in Washington DC as a Sales Associate and become part of our award-winning team! We're seeking charismatic individuals who thrive in dynamic retail environments and are passionate about delivering exceptional customer experiences. As a key member of our sales force, you'll drive revenue growth while embodying our brand's commitment to style, sustainability, and community engagement.
We offer competitive compensation, comprehensive benefits including health insurance and 401(k), generous employee discounts, and clear pathways for career advancement. Our modern, inclusive culture celebrates diverse perspectives and invests in professional development through ongoing training programs.
Responsibilities
- Deliver exceptional in-person customer service through personalized consultations and product recommendations
- Consistently achieve and exceed monthly sales targets while maintaining high conversion rates
- Process transactions accurately using our POS system while adhering to cash handling protocols
- Execute visual merchandising standards to create compelling in-store displays
- Build and maintain strong client relationships through follow-up communications and loyalty programs
- Collaborate with team members to ensure seamless store operations and inventory management
- Stay current on product knowledge and industry trends to provide expert guidance
Qualifications
- Minimum 2 years of experience in high-end retail or customer-facing sales roles
- Proven track record of consistently meeting or exceeding sales quotas
- Exceptional communication skills with the ability to build rapport across diverse demographics
- Proficiency with retail POS systems and inventory management software
- Strong attention to detail in merchandising, cash handling, and documentation
- Ability to work flexible schedules including weekends, evenings, and holidays
- Passion for fashion, sustainability, and luxury retail concepts
- Valid driver's license and reliable transportation for occasional store visits