Job Description
Join our dynamic retail team in the heart of Baltimore! Urban Retail Group is seeking a motivated Sales Associate to deliver exceptional customer experiences while driving sales growth. As a brand ambassador, you'll represent our premium lifestyle collection in a fast-paced, rewarding environment. We offer competitive compensation, comprehensive benefits, and clear pathways for career advancement.
Our ideal candidate thrives in customer-facing roles and possesses a passion for fashion. You'll work with diverse clientele in our flagship downtown location, contributing to a culture of excellence and collaboration. If you're ready to elevate your career in retail, apply today!
Responsibilities
- Deliver personalized customer service through product knowledge and style consultation
- Drive sales achievement through upselling, cross-selling, and loyalty program enrollment
- Execute visual merchandising standards to maintain premium store presentation
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Contribute to inventory management through stock counts and replenishment activities
- Collaborate with team members to achieve store-wide sales targets and KPIs
- Participate in product training sessions to stay current on new collections
Qualifications
- Minimum 1 year retail or customer service experience preferred
- Proven track record in meeting/exceeding sales goals
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Proficiency with point-of-sale systems and basic retail software
- High school diploma or equivalent required
- Valid work authorization and ability to pass background check
- Passion for fashion and customer-centric mindset