Job Description
Join Urban Retail Collective's award-winning team in Raleigh! We're seeking a dynamic Sales Associate to deliver exceptional customer experiences while driving revenue growth. As a brand ambassador, you'll curate personalized shopping journeys, master our product ecosystem, and contribute to our thriving retail environment. Enjoy competitive compensation, comprehensive benefits, and career advancement opportunities in one of America's fastest-growing markets.
Responsibilities
- Deliver personalized customer consultations through active listening and product expertise
- Exceed sales targets by leveraging upselling techniques and cross-merchandising strategies
- Maintain pristine visual merchandising standards while executing floor resets
- Process transactions accurately using our POS system while building client relationships
- Collaborate with team members to achieve departmental goals and operational excellence
- Participate in inventory management and loss prevention protocols
- Stay updated on product knowledge and market trends through continuous training
Qualifications
- 2+ years in retail sales or customer-facing role with proven track record
- Exceptional communication and interpersonal skills with natural rapport-building ability
- Proficiency in CRM systems and point-of-sale technology
- Strong problem-solving skills with ability to handle customer inquiries effectively
- Flexible availability including weekends, holidays, and evening shifts
- High school diploma or equivalent; college degree preferred
- Valid North Carolina driver's license for occasional store support