Job Description
Urgent Opportunity: Get Paid Daily While Working Remotely!
Join Detroit Tech Solutions as a Remote Customer Specialist and experience the freedom of daily pay while making a real impact. We're seeking motivated individuals to deliver exceptional customer experiences from the comfort of your home. This direct-hire position offers stability with cutting-edge technology and a supportive team environment.
Why Choose Us?
- Same-day pay through our certified daily pay system
- Comprehensive benefits package (medical/dental/vision)
- Flexible remote schedule with core hours
- Career advancement opportunities
- Modern tech stack and training provided
Responsibilities
- Handle 50+ customer inquiries daily via chat, email, and phone
- Resolve technical issues using remote diagnostic tools
- Document cases accurately in CRM system
- Collaborate with Tier 2 support for complex escalations
- Meet/exceed 95% customer satisfaction targets
- Participate in weekly team training sessions
- Identify process improvement opportunities
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service experience
- Proficient in Windows, Mac, and mobile devices
- Strong typing speed (45+ WPM) and communication skills
- Ability to work independently with minimal supervision
- Reliable high-speed internet connection
- Previous remote work experience a plus
- Pass background check and drug screen