Job Description
Welcome to Horizon Dental Group, where we are committed to providing exceptional patient care in the heart of Mesa, AZ.
We are currently seeking a dynamic and organized Receptionist to join our team immediately. This is an exciting opportunity for a proactive individual to be the first point of contact for our patients and ensure our front office operates with precision and warmth.
Why Join Us?
- Competitive compensation ($18 - $22/hr).
- Health and dental benefits package.
- Professional growth opportunities within the organization.
- Supportive and collaborative work environment.
Apply today to become the face of our practice!
Responsibilities
- Manage the front desk with professionalism, greeting all visitors and patients warmly and efficiently.
- Answer and redirect phone calls, managing a high volume of inquiries with a polite and helpful demeanor.
- Schedule patient appointments using dental software, ensuring accurate record-keeping and minimizing no-shows.
- Handle patient check-ins, update demographic information, and manage patient records with confidentiality.
- Process payments, insurance claims, and handle incoming mail and packages.
- Maintain a clean, organized, and welcoming reception area at all times.
- Assist administrative staff with general office duties as needed.
Qualifications
- Previous experience as a receptionist or in a customer service role is preferred but not required.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to multitask effectively in a fast-paced, high-volume environment.
- High school diploma or equivalent is required.
- Must be professional, detail-oriented, and reliable.