Job Description
Welcome to The Phoenix Group, where we pride ourselves on exceptional service and a vibrant work culture. We are seeking a highly organized and personable Receptionist to join our dynamic team in Kansas City, MO. If you have a passion for creating a welcoming first impression and managing office operations efficiently, we want to hear from you.
As our Receptionist, you will be the face of our company, ensuring our guests feel valued and our internal teams run smoothly. We offer a competitive salary, comprehensive benefits, and a supportive environment for professional growth.
Responsibilities
- Front Desk Management: Greet and direct visitors with a warm, professional demeanor; manage the reception area to ensure it is tidy and welcoming at all times.
- Communication Hub: Answer, screen, and forward incoming calls; respond to emails and inquiries in a timely and professional manner.
- Scheduling & Coordination: Manage the company calendar, schedule meetings, and coordinate conference room bookings efficiently.
- Administrative Support: Handle incoming and outgoing mail, process packages, and assist with data entry and filing tasks.
- Vendor Relations: Manage vendor contracts and handle basic office supply orders to ensure continuity of operations.
- Visitor Management: Issue visitor badges and ensure all necessary safety and security protocols are followed upon entry.
Qualifications
- Experience: Minimum of 1-2 years of professional receptionist or administrative assistant experience.
- Education: High school diploma or GED required; Associate’s degree or relevant business training is a plus.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM software is preferred.
- Communication: Excellent verbal and written communication skills with a strong focus on customer service.
- Organization: Strong multitasking abilities and exceptional organizational skills with great attention to detail.
- Professionalism: Must demonstrate a professional, positive attitude and the ability to work independently.