Job Description
Join our award-winning healthcare team as a Receptionist at Premier Medical Group! We're seeking a polished professional to serve as the first point of contact for our busy Jacksonville practice. This pivotal role combines exceptional customer service with administrative excellence in a fast-paced environment. If you thrive on creating positive first impressions and supporting healthcare operations, we want to meet you.
Responsibilities
- Manage multi-line phone system with exceptional call handling and transfer protocols
- Greet and register patients with warm professionalism while verifying insurance information
- Maintain accurate patient records and scheduling using EMR systems (Epic experience preferred)
- Coordinate office logistics including mail processing, supply inventory, and conference room management
- Assist with patient check-in/out procedures and appointment confirmation workflows
- Handle confidential information with HIPAA compliance standards
- Support administrative team with document preparation and data entry tasks
Qualifications
- Minimum 2 years receptionist or front desk experience in healthcare setting
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication skills with clear telephone etiquette
- Ability to multitask in high-pressure situations while maintaining composure
- Strong attention to detail with accurate data management capabilities
- Associates degree in healthcare administration or related field preferred
- Current CPR certification (or willingness to obtain upon hire)