Job Description
Join our dynamic team at Pacific Horizon Group, a premier healthcare provider in San Diego. We're seeking a polished Receptionist to create exceptional first impressions and ensure seamless front-desk operations. This role is perfect for a detail-oriented professional passionate about delivering outstanding customer service in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and a supportive workplace culture.
Responsibilities
- Manage incoming calls, emails, and visitor inquiries with professionalism and efficiency
- Schedule appointments and coordinate calendars for medical staff
- Maintain organized patient records and digital filing systems
- Process incoming/outgoing mail and manage office supplies inventory
- Assist with patient check-in procedures and insurance verification
- Support administrative tasks including data entry and document preparation
- Collaborate with clinical teams to ensure smooth patient flow
Qualifications
- Minimum 2 years of receptionist or front-desk experience
- Proficiency in Microsoft Office Suite and practice management software
- Exceptional verbal/written communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask effectively in a busy healthcare setting
- Professional demeanor and conflict resolution capabilities
- High school diploma or equivalent; associate's degree preferred