Job Description
Join our award-winning healthcare team as a Receptionist at Oceanfront Medical Center! We're seeking a warm, professional individual to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in beautiful Virginia Beach. If you excel in customer service and thrive in a fast-paced setting, apply today!
Responsibilities
- Manage front desk operations including call handling, scheduling, and patient check-in/check-out
- Maintain accurate patient records using our EHR system (Epic experience preferred)
- Coordinate multi-specialty appointments and manage provider calendars
- Process insurance verifications and collect co-pays efficiently
- Assist with administrative tasks including filing, scanning, and correspondence
- Ensure reception area remains clean, organized, and welcoming
- Collaborate with medical staff to resolve patient inquiries promptly
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 2+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge
- Must pass background check and drug screening