Job Description
Join our award-winning medical team as the first point of contact for patients and visitors. Memphis Healthcare Group is seeking a polished Receptionist to deliver exceptional front-desexperiences in our state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of Tennessee's most dynamic healthcare environments.
Responsibilities
- Manage multi-line phone system with professional call routing and message handling
- Coordinate patient check-in/check-out processes using EMR software (Epic experience preferred)
- Oversee visitor registration and maintain secure access protocols
- Perform appointment scheduling and calendar management for 15+ providers
- Process incoming/outgoing mail and manage office supply inventory
- Assist with insurance verification and patient registration paperwork
- Maintain clean, welcoming reception area with professional decor
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years front desk/reception experience in healthcare setting
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environment with high patient volume
- Knowledge of HIPAA compliance and patient confidentiality protocols
- Strong organizational skills with attention to detail
- Positive attitude and problem-solving aptitude