Job Description
Are you seeking a rewarding part-time opportunity in the vibrant community of Mesa, Georgia? Gwinnett Regional Solutions is expanding our team and looking for dedicated individuals to join us in a direct-hire capacity. We value flexibility, professionalism, and a strong work ethic. If you want to make a difference while enjoying a manageable schedule, this is the role for you.
Why Join Us?
- Flexible scheduling to work around your life.
- Competitive hourly compensation.
- Direct hire opportunity with benefits eligibility.
- Supportive and inclusive work environment.
Responsibilities
- Manage and respond to customer inquiries via phone, email, and chat in a timely manner.
- Process orders, applications, and data entry tasks with high accuracy.
- Collaborate with team members to resolve complex issues and improve service standards.
- Maintain and update customer records in our CRM database.
- Assist in the coordination of local community events or office operations as needed.
- Provide exceptional support to ensure high client satisfaction rates.
Qualifications
- High school diploma or GED equivalent required.
- Minimum of 1 year of experience in customer service or administrative support preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote or hybrid setting.
- Reliable internet connection for remote work options.