Job Description
Join our dynamic hiring event for part-time remote customer specialists in Detroit! We're seeking motivated individuals to deliver exceptional service from home while building flexible careers. This is your chance to join a forward-thinking company that values work-life balance and professional growth.
Why Apply?
- Competitive hourly rates ($18-$24)
- Full remote work flexibility
- Comprehensive paid training
- Advancement opportunities
- Health benefits for part-timers
Our hiring event connects you directly with hiring managers. Bring your resume and enthusiasm to interview on the spot for immediate consideration!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Maintain detailed CRM records and documentation
- Collaborate with team using virtual communication tools
- Meet performance metrics (response time, CSAT scores)
- Identify upsell opportunities during customer interactions
- Participate in bi-weekly virtual training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong written/verbal communication skills
- Proficient with Microsoft Office and CRM software
- Reliable high-speed internet and quiet workspace
- Ability to work independently with minimal supervision
- Flexible availability (evenings/weekends required)
- Valid US work authorization