Job Description
Join Boston's premier relocation firm and help professionals transition smoothly to their new life in the Hub! We're seeking a compassionate Part-Time Relocation Coordinator to deliver exceptional support to clients moving to or within Boston. This role blends logistics expertise with personalized service, ensuring every relocation journey is seamless and stress-free. Enjoy flexible scheduling while making a tangible impact in people's lives during one of life's biggest transitions.
Responsibilities
- Coordinate end-to-end relocation logistics including housing searches, school transfers, and utility setups
- Build personalized relocation plans tailored to individual client needs and budgets
- Act as primary point of contact for pre-move consultations and post-move follow-ups
- Manage vendor partnerships with moving companies, storage facilities, and local service providers
- Conduct neighborhood orientation tours highlighting Boston's diverse communities
- Maintain detailed client documentation and progress tracking systems
- Resolve relocation challenges with creative solutions and resourcefulness
Qualifications
- 2+ years in relocation services, customer success, or hospitality coordination
- Deep knowledge of Boston neighborhoods, schools, and local resources
- Exceptional communication skills with ability to build rapport quickly
- Proven problem-solving ability in high-touch client scenarios
- Proficiency in CRM systems and digital relocation management tools
- Valid Massachusetts driver's license with clean driving record
- Ability to work independently with minimal supervision
- Spanish language proficiency preferred (not required)