Job Description
Join Nevada Hospitality Group's award-winning team as a Part-Time Guest Service Representative! We're seeking energetic individuals to deliver exceptional guest experiences at our premier Las Vegas Strip property. This role offers flexible scheduling, competitive pay, and opportunities for career growth within our renowned hospitality brand. Ideal for students, career changers, or professionals seeking work-life balance in the entertainment capital of the world.
Our team members enjoy complimentary meals, employee discounts, and access to exclusive industry events. We provide comprehensive training and support to ensure your success in this dynamic role. If you're passionate about creating memorable moments and thrive in fast-paced environments, we want to meet you!
Responsibilities
- Provide exceptional customer service to hotel guests with warm, professional interactions
- Check guests in/out efficiently using our property management system
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Process payments accurately and maintain secure cash handling procedures
- Coordinate with housekeeping, maintenance, and security teams for seamless operations
- Upsell hotel amenities and services to enhance guest experiences
- Complete daily reporting and maintain accurate guest records
Qualifications
- High school diploma or equivalent; college students welcome
- Minimum 6 months customer service or hospitality experience preferred
- Strong communication skills and multilingual abilities a plus
- Ability to work flexible shifts including nights, weekends, and holidays
- Proficient in basic computer applications and point-of-sale systems
- Exceptional problem-solving and conflict resolution abilities
- Must be able to stand for extended periods and lift up to 25 lbs
- Valid Nevada work permit and ability to pass background check