Job Description
Join our award-winning team at Sunshine Hospitality Group, where we create unforgettable experiences for guests visiting Orlando's premier attractions. We're seeking enthusiastic Part-Time Guest Experience Specialists to deliver exceptional service and ensure every visitor has a magical stay. This role offers flexible scheduling, competitive pay, and opportunities for advancement in a dynamic hospitality environment.
Why You'll Love Working With Us:
- Competitive hourly wages plus performance incentives
- Flexible shifts including evenings and weekends
- Free admission to Orlando attractions
- Comprehensive training and career development
- Positive, team-oriented culture
Responsibilities
- Deliver exceptional guest service through personalized interactions
- Assist guests with check-in, check-out, and reservation inquiries
- Resolve guest concerns promptly and professionally
- Collaborate with team members to ensure seamless operations
- Maintain detailed records of guest interactions and feedback
- Uphold brand standards and cleanliness protocols
- Participate in ongoing training and process improvements
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Proficiency in basic computer systems
- Positive attitude and problem-solving mindset
- High school diploma or equivalent required
- Must be authorized to work in the US