Job Description
Join our diverse team at Global Horizons Inc. in sunny San Diego! We're seeking a part-time Customer Service Specialist fluent in English with additional language skills. Enjoy a supportive environment where cultural backgrounds are celebrated, and visa sponsorship is available for eligible candidates. Perfect for international students, expats, or newcomers to the US. Flexible scheduling includes evenings and weekends. Apply today to start your rewarding career in hospitality!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Assist clients with booking inquiries and travel arrangements
- Collaborate with multilingual team members to resolve issues
- Maintain accurate client records in our CRM system
- Support marketing campaigns for international travelers
- Contribute to cultural sensitivity training initiatives
Qualifications
- Fluency in English plus one additional language (Spanish, Japanese, Korean, etc.)
- Valid work authorization in the US or eligible for visa sponsorship
- 1+ years customer service or hospitality experience
- Strong problem-solving and communication skills
- Comfortable working in a multicultural environment
- Flexible availability including weekend shifts
- Basic computer proficiency with CRM systems