Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist in Baltimore! We're urgently seeking energetic individuals to deliver exceptional service and drive customer satisfaction. This flexible role offers competitive pay and immediate start opportunities. If you thrive in fast-paced environments and love helping others, apply now!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately and maintain detailed records
- Resolve customer complaints efficiently and escalate complex issues
- Collaborate with team members to ensure seamless store operations
- Assist with inventory management and merchandising tasks
- Support promotional campaigns and sales initiatives
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months customer service or retail experience
- Strong communication and problem-solving skills
- Proficiency with POS systems and Microsoft Office
- Availability to work evenings and weekends
- Ability to stand for extended periods
- Positive attitude and team player mentality