Job Description
Join our dynamic team at Metro Retail Solutions as a Part-Time Customer Service Specialist! We're urgently seeking energetic individuals to deliver exceptional experiences to our valued clients. This role offers flexible scheduling and growth opportunities in a fast-paced retail environment. If you're passionate about customer satisfaction and thrive in collaborative settings, apply now to become part of our Los Angeles family!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer concerns promptly and escalate complex issues to management
- Assist with inventory management and visual merchandising standards
- Collaborate with team members to ensure seamless store operations
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or retail experience required
- Proficiency with POS systems and basic computer applications
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Valid California driver's license (for occasional inventory runs)
- Must pass background check and drug screening