Job Description
Urgent Opportunity in Louisville! Join our dynamic team at Urban Retail Group as a Part-Time Customer Service Specialist. We're seeking energetic professionals to deliver exceptional experiences in our flagship downtown location. This role offers flexible hours, competitive pay, and rapid advancement potential for high performers. Perfect for students, career changers, or those seeking supplemental income. Immediate start available for qualified candidates!
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries with empathy and efficiency
- Maintain visual merchandising standards and store presentation
- Collaborate with team members to achieve sales targets
- Assist with inventory management and stock rotation
- Support store operations during peak business hours
Qualifications
- High school diploma or equivalent (college students welcome)
- 6+ months customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic proficiency with point-of-sale systems
- Valid driver's license (for inventory runs)
- Positive attitude with problem-solving mindset