Job Description
Join Metro Retail Solutions, Austin's premier customer experience innovator! We're seeking passionate Part-Time Customer Service Specialists to deliver exceptional service at our downtown flagship location. This is a direct-hire opportunity with competitive pay and flexible scheduling perfect for students, career-changers, or work-life balance seekers. Enjoy a vibrant team culture, comprehensive training, and opportunities for growth within our expanding retail network.
Why Work With Us? • Competitive hourly wages with weekly pay • Flexible scheduling (evenings/weekends) • Employee discounts and wellness programs • Direct path to full-time roles for top performers • Modern, collaborative work environment
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and complaints with empathy and professionalism
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store standards
- Contribute to a positive, inclusive work environment
Qualifications
- High school diploma or equivalent (students welcome)
- 6+ months customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic proficiency with POS systems and technology
- Positive attitude with customer-first mindset
- Reliable transportation to Austin location