Job Description
Join Vegas Hospitality Group as a Part-Time Customer Service Specialist and become the heart of our premium guest experience! We're seeking dynamic individuals to deliver exceptional service in our high-end hospitality environment. This flexible role offers competitive pay and opportunities for career growth within our renowned Las Vegas operations. If you thrive in fast-paced settings and prioritize guest satisfaction, we want to meet you!
Responsibilities
- Deliver personalized guest assistance via phone, email, and in-person interactions
- Manage reservation systems and process payments accurately
- Resolve guest inquiries and complaints with professionalism
- Collaborate with cross-functional teams to ensure seamless service delivery
- Maintain detailed records of customer interactions and preferences
- Support promotional campaigns and upselling opportunities
Qualifications
- Minimum 1 year customer service experience in hospitality or retail
- Proficiency with CRM systems and POS technology
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including evenings, weekends, and holidays
- High school diploma or equivalent; college coursework preferred
- Valid Nevada gaming license or ability to obtain within 30 days