Job Description
Join our dynamic team at Pacific Retail Solutions in the heart of Long Beach! We're seeking a passionate Part-Time Customer Service Specialist to deliver exceptional experiences in our flagship store. This flexible opportunity offers 20-25 hours/week with competitive pay and growth potential. Perfect for students, parents, or career changers seeking work-life balance. Enjoy our modern workspace, employee discounts, and supportive environment where your voice matters.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems and handle cash management
- Assist with inventory management and visual merchandising
- Resolve customer inquiries with empathy and solution-oriented approach
- Collaborate with team members to maintain store standards
- Participate in product knowledge training
- Support loss prevention protocols
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings/weekends (schedule flexibility required)
- Basic math proficiency and tech literacy
- Valid California ID for employment verification
- Positive attitude with problem-solving mindset
- Ability to stand for extended periods
- Attention to detail in transaction processing