Job Description
Join our dynamic team at Dallas Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic professionals to deliver exceptional customer experiences in our flagship Dallas location. This flexible role offers 20-25 hours per week with competitive pay and growth opportunities. Perfect for students, career changers, or those seeking supplemental income in the heart of Dallas!
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with inventory management, stocking, and store merchandising
- Collaborate with team members to maintain a clean, organized shopping environment
- Contribute to sales goals through product knowledge and upselling techniques
- Participate in weekly training sessions to enhance product expertise
- Support store opening/closing procedures as scheduled
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and Microsoft Office Suite
- Ability to work flexible hours including weekends and holidays
- Valid Texas driver's license for occasional errands
- Must pass background check and drug screening