Job Description
Join our dynamic team at Metro Retail Solutions! We're urgently seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences at our Houston locations. This role offers flexible scheduling, competitive pay, and growth opportunities within a supportive environment.
Why work with us? We pride ourselves on fostering a positive workplace culture with comprehensive training, performance bonuses, and opportunities for advancement. Perfect for students, career changers, or those seeking supplemental income.
As a key member of our retail team, you'll be the face of our brand, ensuring every customer interaction leaves a lasting positive impression.
Responsibilities
- Provide exceptional in-person and phone customer service with a solution-oriented approach
- Process transactions accurately while maintaining cash drawer accountability
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with inventory management, merchandising, and store presentation
- Collaborate with team members to maintain efficient store operations
- Adhere to company policies and safety standards at all times
- Contribute to a positive team environment through open communication
Qualifications
- High school diploma or equivalent (GED)
- Minimum 6 months customer service or retail experience
- Strong verbal communication and interpersonal skills
- Basic proficiency with POS systems and Microsoft Office Suite
- Ability to work flexible hours including evenings, weekends, and holidays
- Valid Texas driver's license (if location requires driving)
- Proven ability to thrive in fast-paced environments
- Positive attitude with a customer-first mindset