Job Description
Join Detroit's fastest-growing tech community as a Part-Time Customer Service Specialist! We're seeking dynamic individuals to deliver exceptional experiences at our downtown innovation center. Enjoy flexible scheduling (20-25 hrs/week), competitive pay, and opportunities to network with industry leaders. Perfect for students, career changers, or professionals seeking supplemental income in Detroit's thriving tech scene.
Responsibilities
- Provide in-person tech support for visitors and clients
- Manage event registrations and workshop coordination
- Assist with membership inquiries and onboarding
- Maintain clean, welcoming environment in shared spaces
- Track and report customer feedback metrics
- Collaborate with marketing team for community events
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service experience preferred
- Basic knowledge of Microsoft Office suite
- Strong problem-solving and communication skills
- Availability to work weekends and evenings
- Valid driver's license (parking provided)
- Interest in Detroit's tech ecosystem