Job Description
Join our vibrant team at Urban Retail Collective, where we blend Portland's coastal charm with exceptional customer service! We're seeking a passionate Part-Time Customer Service Specialist to deliver unforgettable experiences in our boutique store. Enjoy flexible shifts (20-25 hours/week) in a supportive, award-winning environment with competitive pay and growth opportunities. Perfect for students, parents, or career changers seeking work-life balance.
Responsibilities
- Deliver exceptional in-store customer service with personalized product recommendations
- Process transactions accurately using POS systems while maintaining cash handling standards
- Manage inventory and visual merchandising to create an inviting shopping experience
- Resolve customer inquiries with empathy and efficiency, escalating complex issues appropriately
- Collaborate with team members to achieve daily sales targets and operational goals
- Contribute to a positive team culture through open communication and mutual support
Qualifications
- Previous retail or customer service experience preferred but not essential
- Strong communication skills with a friendly, approachable demeanor
- Ability to work flexible shifts including weekends and occasional evenings
- Basic proficiency with POS systems and digital tools
- Excellent problem-solving abilities with a customer-first mindset
- Valid UK work permit and right to work in the UK
- Reliable transportation to Portland, Dorset location