Job Description
Join our dynamic team at Global Retail Solutions Ltd. as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional customer experiences in our bustling London retail hub. This flexible role offers 20-25 hours per week with competitive pay and opportunities for growth. If you're passionate about helping others and thrive in fast-paced environments, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our POS system while maintaining cash handling protocols
- Resolve customer complaints promptly and escalate complex issues to management
- Assist with inventory management and store merchandising tasks
- Collaborate with team members to ensure seamless store operations
- Uphold brand standards and maintain a clean, organized sales floor
Qualifications
- Previous customer service or retail experience preferred
- Strong communication skills and fluency in English
- Ability to work flexible hours including weekends
- Basic proficiency in POS systems and Microsoft Office
- Positive attitude and problem-solving mindset
- Right to work in the United Kingdom
- High school diploma or equivalent required