Job Description
Join Retail Excellence Group as a Part-Time Customer Service Specialist in our vibrant London flagship store! We're seeking passionate individuals to deliver exceptional shopping experiences while supporting our dynamic retail operations. This role offers flexible hours (20-25 hours/week) with competitive pay and growth opportunities within our expanding UK network. Perfect for students, career changers, or those seeking work-life balance in the heart of England's capital.
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling security
- Manage inventory through stock replenishment and visual merchandising standards
- Resolve customer inquiries promptly, escalating complex issues to store management
- Collaborate with team members to maintain store cleanliness and operational efficiency
- Support promotional campaigns and seasonal sales initiatives
- Contribute to store sales targets through upselling and loyalty program engagement
Qualifications
- Previous customer service or retail experience preferred
- Strong communication skills with approachable, professional demeanor
- Basic numeracy and cash handling abilities
- Availability to work weekends, evenings, and peak shopping periods
- Ability to stand for extended periods and handle physical merchandise
- Proficiency in basic computer systems and point-of-sale technology
- Positive attitude with problem-solving mindset
- Legal right to work in the United Kingdom