Job Description
Join our dynamic team at Metro Retail Solutions as a Part-Time Customer Service Specialist in Kansas City! We're seeking enthusiastic individuals to deliver exceptional service while building rewarding relationships. Enjoy flexible scheduling, competitive pay, and a supportive environment where your contributions make a real difference. Perfect for students, career changers, or those seeking work-life balance.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and complaints with empathy and professionalism
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain a clean, organized sales floor
- Contribute to sales goals through product knowledge and upselling
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent required
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic proficiency with POS systems and Microsoft Office
- Detail-oriented with strong organizational abilities
- Positive attitude and problem-solving mindset
- Must be able to stand for extended periods