Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Pinnacle Retail Solutions! We're seeking energetic individuals to deliver exceptional service at our Philadelphia flagship location. This flexible position offers competitive pay, growth opportunities, and a vibrant work environment. Perfect for students or professionals seeking supplemental income with weekday/weekend availability. Enjoy benefits including employee discounts and flexible scheduling.
Responsibilities
- Provide personalized customer support via phone, email, and in-person interactions
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to maintain store presentation and inventory
- Upsell products and services to enhance customer experience
- Participate in training sessions to stay updated on product knowledge
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Proficiency with point-of-sale systems and basic software
- Ability to work flexible shifts including evenings and weekends
- Valid Pennsylvania driver's license (if travel required)
- Positive attitude with problem-solving mindset